Shipping

We offer free standard shipping on all domestic orders over $200.

All orders a typically processed within 2 business days. Once your order has been placed, it can not be adjusted or cancelled. Shipping times may vary depending on the destination. 

You will receive an email with tracking information after your order has been shipped. If you do not receive a shipping confirmation email within 3 business days, please contact us hello@carterkiri.com 

After Hours 

Please note, we do not ship on weekends and /or holidays 

We do not ship after hours ( M-F 9-5pm ) 

Express/ Overnight Shipping 

We offer free express shipping for all domestic orders over $200

If your order is placed before 12.00pm WST on a business day we will post the same day 

If your order is placed after 12.00pm WST, on a business day your order will be processed to go out the next business day 

Shipping Domestic Costs 

We offer Free expedited shipping on all domestic orders over $200 

$15 standard shipping (2 - 5 days) on all domestic orders under $200 

$30 express shipping (1 - 4 days) on all domestic orders 

Shipping International Costs 

We offer free shipping on International orders over $400. Taxes and customs/brokers fees not included. Please note prices are AUD 

New Zealand

$30 standard shipping (6 - 10 days)

$50 express shipping (4 - 6 days)

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Orders are shipped via Australia Post. 

Please note, 'days' are business days. These are estimates only and we can not guarantee shipping times. During non-peak trading times, please allow up to 48 hours for your order to be fulfilled, however we aim to minimise this time.

Delivery Address 

Please ensure you enter the correct and accurate address. Carter Kiri is not responsible for orders delivered to incorrect addresses due to customer error 

Lost or Stolen Packages 

Carter Kiri is unable to take any responsibility for items lost or damaged via the courier services once they have left our warehouse. Any enquiry will need to be lodged with the courier company. If the courier attempts to delivery and you are not home, please take necessary steps to retrieve your order